Support
How do I start recording?
Set your wake-up time in Snoring, then tap the round recording button. Allow microphone access and place the charging device on a stable bedside table. Do not cover the microphone with bedding.
Analysis stopped or found no events.
Check the analysis state in Snoring and reopen the app. Permissions, storage and device conditions can interrupt recording or processing. Zero events is not proof of an empty recording or a medical conclusion that no snoring occurred. If the problem repeats, send your device, OS/app versions and the approximate time.
How do I play or delete clips?
Select a date and clip in Timeline or Records. Coins unlock playback for locked dates. Complete a rewarded ad in Ads to earn coins; analysis does not require ads. Dated clips can be deleted in Records.
Why are Health charts empty?
Check Health permissions and whether Apple Health has data for that date. Compatible Watch hardware, wearing and measurement conditions and synchronization timing can affect availability.
How does the smart alarm work?
Configure the feature and wake-up window in Alarm and open the Watch app once to check connection and permissions. It uses Watch haptics before your set wake time within the selected window. It does not guarantee that live sleep stages or vital signs identify the ideal waking moment. Use a separate alarm for important commitments.
Contact
Include your device model, OS/app versions, approximate time and reproduction steps. Do not send passwords or unnecessary health data or recordings.